The trust that our employer and consumer customers place in us by choosing us as their administrator and storing their data on our platform is not something that we will ever take lightly. 1Cloud IT Infrastructure and Application Development teams employ the best available security technology and practices to keep your data safe. Our 1Cloud CHD platform is SSAE 16 SOC 1 Type 2 and Payment Card Industry Data Security Standard (PCI DSS) Level 1 certified as well as HIPAA compliant. The platform has been tested to scale to meet all volume demands.
We offer a secure, 24/7, self-service web portals for employers, and participants. They help you deliver timely, high quality service to your customers, and can be branded with your company name, logo, and customized colors to enhance your corporate image.
The Consumer Portal allows consumers to become fully engaged in their benefit accounts. They may enroll in benefits, view information, store health expense data and receipts, file claims by account, file distribution requests, and manage their profile, view notifications, access forms and link to other helpful resources.
The Employer Portal is a HIPAA-compliant, user-rights based live interface that empowers HR staff with secure, easy-to-use, role-based access to convenient, self-service options including reports, employee data updates, imports, and automatically generated alerts, notifications, and statements.